At Jeffrey Campbell Store, we believe your bold style journey shouldn’t pause at checkout. Just as our footwear is crafted to empower your every step—from the commanding presence of our Knee to Thigh boots to the effortless chic of our Flats—our delivery service is designed with the same intention: to bring confidence, reliability, and clarity directly to your door, wherever you are in the world.

We understand that the modern, discerning individual values not just audacious design and unwavering comfort, but also a seamless and transparent post-purchase experience. Our global shipping options are curated to match the versatility of your life, ensuring your next statement pair arrives precisely when and how you need it.

Our Promise to You: Just as we blend thoughtful craftsmanship with bold aesthetics, we pair premium carriers with clear timelines, ensuring your experience from cart to unboxing is as exceptional as the footwear itself.

Your Shipping Options

To suit your needs—whether you’re preparing for a last-minute weekend escape or planning your seasonal wardrobe—we offer two clear, reliable shipping methods.

1. Standard Shipping

  • Carrier: DHL or FedEx
  • Cost: $12.95
  • Timeline: Your order is processed within 1-2 business days. Once shipped, delivery is typically completed within 10-15 business days.
  • Ideal For: When you desire a balance of speed and value, with full tracking and premium carrier service.

2. Free Shipping

  • Carrier: EMS
  • Cost: FREE on all orders over $50.
  • Timeline: Your order is processed within 1-2 business days. Once shipped, delivery is typically completed within 15-25 business days.
  • Ideal For: The savvy stylist who plans ahead, embracing both great value and eco-conscious delivery where possible.

From Our Workshop to Your Wardrobe

Every pair at Jeffrey Campbell Store begins its journey at our home in Charlotte, NC. From the sourcing of materials to the final stitch, care is infused into every stage. This care extends to our delivery process:

  • Global Reach: We deliver confidence worldwide.*
  • Order Processing: We dedicate 1-2 business days to carefully prepare your order, ensuring the correct style, size, and impeccable quality you expect.
  • Transparent Tracking: Once your order ships, you will receive a tracking link to follow your package’s journey in real-time.

*Please note: We are unable to ship to a select few remote regions and parts of Asia. For specific country inquiries, please contact our team.

After Your Package Arrives

Your satisfaction is our ultimate design goal. We offer a generous 15-day return policy from the date you receive your items. If your new Pumps, Sandals, or Man-Tailored loafers aren’t the perfect fit for your life’s scene, we’re here to help you find the pair that is.

Questions About Your Journey?

Our customer service team, based in Charlotte, is an extension of our commitment to you. For any questions regarding your order, shipping, or returns, please reach out. We’re here to support your style journey every step of the way.

Email us at: [email protected]

Step Boldly. We’ll Handle the Delivery.

The Jeffrey Campbell Store Team
2613 Lynn Street, CHARLOTTE, US 37036