Term and Conditions

Welcome to the Jeffrey Campbell Store. These Terms and Conditions govern your access to and use of our website women-footwear.com and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these terms. Crafted for the bold and discerning, our policies are designed with clarity, integrity, and a global sophistication that mirrors our footwear.

1. Acceptance of Terms

By accessing, browsing, or purchasing from the Jeffrey Campbell Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and any other policies referenced herein. If you do not agree with any part of these terms, please do not use our website.

2. User Obligations and Responsibilities

As a user of our site, you agree to:

• Provide accurate, current, and complete information during account registration and checkout.
• Use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
• Not attempt to interfere with the website’s security, functionality, or content.
• Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Ensure that any payment information provided is valid and that you are authorized to use it.

3. Product and Service Description

The Jeffrey Campbell Store curates a collection of bold, sophisticated footwear for individuals who value distinctive design. Our product categories include:

• Statement Boots: From Ankle to Mid and Knee to Thigh styles.
• Elevated Classics: Pumps, Heels, Flats, Loafers & Oxfords, and Man-Tailored styles.
• Daring Designs: Platforms, Mules, Sandals, and Boots.

We strive to display product colors, designs, and details as accurately as possible. However, slight variations may occur due to screen settings. All products are subject to availability.

Non-Returnable Items: To maintain the integrity and exclusive nature of our collection, the following cannot be returned or exchanged unless defective: Final Sale items (marked at purchase) and any item not in its original, unworn condition with all tags and packaging intact.

4. Orders and Payment Terms

4.1 Order Processing

All orders are subject to acceptance and product availability. We process orders within 1-2 business days (excluding weekends and holidays) after payment confirmation.

4.2 Pricing and Payment Methods

Prices are listed in US Dollars. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. Payment is deducted at the time of order confirmation.

4.3 Shipping

We ship to most regions worldwide, excluding select remote areas and parts of Asia. The customer is responsible for any applicable customs duties or import taxes.

• Standard Shipping: Fee of $12.95 via DHL or FedEx. Delivery typically within 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50 via EMS. Delivery typically within 15-25 business days after dispatch.

Delivery times are estimates and may vary due to destination, customs, or carrier schedules.

5. Returns, Exchanges, and Refunds

Your satisfaction is paramount. Please review our detailed Shipping & Returns Policy. Key points:

• Returns or exchanges must be initiated within 15 days of your receipt date.
• Items must be unworn, in original condition, with all tags and packaging.
• Return shipping is the customer’s responsibility (we recommend a trackable, insured service).
• Refunds are issued to the original payment method within 7-10 business days of our warehouse receiving the return.
• Original and return shipping fees are non-refundable unless the return is due to our error or a defective item.

To initiate a return, contact our Customer Service at [email protected] within the 15-day window.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, designs, and software—is the property of the Jeffrey Campbell Store or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Limitation of Liability

The Jeffrey Campbell Store strives for a seamless experience. However, to the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or any products purchased, including but not limited to loss of profits, data, or business opportunity. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

We do not guarantee that the website will be uninterrupted, error-free, or free from viruses. You use the site at your own risk.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of North Carolina. Any disputes shall be resolved in the courts located in Charlotte, North Carolina.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes acceptance of the new terms.